If you are not satisfied with a product you ordered from Discountshop-online.com or if it is defective or damaged, you can return it to us within 30 days of the delivery date, and we will refund your money. or replace the entire item.
You can return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping cost if the return is the result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return sender; however, in many cases you will receive a refund sooner. This period includes transit time for us to receive your return from sender (5-10 business days), the time it takes us to process your return once we receive it (3-5 business days), and the time it takes your bank to process our refund request (5 to 10 working days).
If you need to return an item, simply log into your account, view the order using the "Complete Orders" link in the My Account menu and click the Return Item (s) button. We will notify you via email of your refund once we have received and processed the returned item.